Meet The TenderHeart Leadership Team
Our leadership team consists of experienced, proven healthcare management professionals who are actively involved and invested in creating successful outcomes for the organizations we work with and the patients we serve. Learn more about and connect with our leadership team below.
Tommy Lewis, Chief Executive Officer
Tommy Lewis is the Chief Executive Officer of TenderHeart Health Outcomes. Before joining TenderHeart, Tommy spent six years supporting the nutrition, wellness, and aging-in-place needs of managed Medicaid members and Medicare Advantage beneficiaries.
Tommy served as the CEO of GA Foods, a leading food as medicine/healthcare nutrition provider serving seniors, vulnerable adults, and families. Prior to GA Foods, Tommy was the executive vice president and chief operating officer of Tivity Health, a health and wellness provider serving the senior population through the popular SilverSneakers fitness program as well as benefit programs for managed Medicaid and commercial insurance members. Before working in and around social determinants of health, Tommy began his career in healthcare information technology.
Tommy holds a Bachelor of Science in Computer Information Systems and a Master of Business Administration with an emphasis in finance.
Roger Brown, Head of Strategic Initiatives
As chief growth officer for TenderHeart Health Outcomes, Roger is responsible for building and executing TenderHeart’s strategic initiatives, generating revenue, and expanding the company’s presence nationwide.
Prior to joining TenderHeart, Roger was with UnitedHealthcare for nine years where he served in various roles, most recently as regional growth officer. He also served our country in the U.S. Air Force, retiring as colonel in 2012. During his military career, he commanded at the flight, squadron, and group levels and was a distinguished graduate from the U.S. Air Force Fighter Weapons School.
Roger holds a Bachelor of Science in Marketing and Management from the University of South Carolina, a Master of Arts in Human Resource Management from the University of Oklahoma, and a Master of Business Administration from Western Governors University.
L.C. Wadle, Chief Operating Officer
As chief operating officer of TenderHeart Health Outcomes, LC is responsible for all day-to-day operations, onboarding new health plans, and shaping strategy for the company. He joined the team in 2006 as IT director and has also held positions of chief billing officer and chief information officer improving efficiencies in the business during critical growth stages.
Prior to joining TenderHeart, LC worked as a software engineer at Boeing, where he holds an engineering patent and Boeing’s exclusive Special Invention Award. LC has also served on the board of Public Employees Credit Union for the last four years.
LC holds a Bachelor of Science in Computer Science from the University of Illinois, and a Master of Science in Computer Science from the University of Illinois at Urbana-Champaign. When he’s not working, you’ll find him playing hockey!
Jason Wells, Chief Financial Officer
Jason Wells serves as chief financial officer of TenderHeart Health Outcomes, where he leads financial operations, supply chain strategy, human resources, revenue cycle management, and helps drive payor contract strategy and commercial deal structuring.
Jason brings more than 20 years of financial and operating leadership experience across healthcare services, FinTech, and global technology, including roles at Hanger (formerly NYSE: HNGR), a $1.1 billion publicly traded orthotic and prosthetic services company; NetSpend (formerly NASDAQ: NTSP), a leading prepaid financial services company acquired for $1.4 billion; ST-Ericsson, a global semiconductor joint venture; and Applied Materials (NASDAQ: AMAT), one of the world’s largest semiconductor equipment manufacturers. His background spans public company finance, private equity, capital markets, managed care contracting, and supply chain strategy.
Jason holds a Bachelor of Business Administration in Finance from Texas State University and an Advanced Technical Certificate in Accounting from Austin Community College, where he graduated with Scholastic Leadership distinction.
Aaron Duerksen, Head of Growth
Aaron Duerksen is the Head of Growth at TenderHeart Health Outcomes. Aaron brings more than 25 years of healthcare leadership experience spanning managed care, value-based care, healthcare technology, and clinical services. Throughout his career, he has built strategic health plan partnerships and helped scale innovative healthcare businesses focused on improving outcomes and reducing healthcare costs.
Before joining TenderHeart, Aaron was Co-Founder and Chief Growth Officer of Arkos Health, a technology-enabled population health company serving Medicare Advantage, Medicaid, and commercial health plan members. Earlier in his career, Aaron held senior leadership positions across healthcare information technology, medical devices, and healthcare services, consistently focused on creating value for health plans, providers, and the members they serve.
Aaron earned a Bachelor of Arts in Communications from Boston College and holds a Six Sigma Black Belt certification.
Michelle Martin, Vice President of Growth, Policy, and Partnership Strategy
Michelle Martin serves as vice president of growth, policy, and partnership strategy at TenderHeart Health Outcomes. A nationally recognized leader in Medicaid home and community-based services, Michelle brings two decades of experience advancing care for underserved populations.
In her role, Michelle leads strategic initiatives to expand TenderHeart’s partnerships with health plans, aligning policy expertise with innovative care models to improve outcomes for members and payors. Her deep understanding of Medicaid policy and her personal experience as a caregiver fuel her commitment to building more equitable, person-centered systems of care.
Before joining TenderHeart, Michelle was CEO of the Partnership for Medicaid Home-Based Care (PMHC), a national coalition dedicated to strengthening Medicaid-funded home-based care. She has also held senior policy roles at UnitedHealthcare, Molina Healthcare, America’s Health Insurance Plans (AHIP), and Medicaid Health Plans of America.
Michelle holds a Juris Doctor from Wayne State University and a Bachelor of Arts from Albion College. Outside of work, Michelle enjoys spending time with her four dogs—often found curled up on her lap during virtual meetings.
Jordan Kirchhoff, Vice President of Business Development
As the vice president of business development, Jordan leads the Health Rewards division and is responsible for developing evidence-based member engagement programs designed to close care gaps and improve health outcomes. With a focus on client satisfaction, Jordan ensures every interaction inspires clients to deliver impactful solutions for their members.
Prior to TenderHeart, Jordan was with Nextra Health as the director of business development. With over 10 years of experience working alongside managed care organizations, Jordan’s strategic approach and client-centric focus have resulted in numerous successful initiatives.
Jordan holds a Bachelor of Science in Business from Southern Illinois University. When Jordan is not working or spending time with her family, you will find her running marathons around the world!
Heather Morris, Program Implementation
Overseeing program implementation, Heather works directly with TenderHeart members and managed care organizations to facilitate onboarding of new programs. Tailoring each implementation to clients’ unique needs, she designs projects that allow TenderHeart to expand their reach and help members across the country.
Heather has held many roles at TenderHeart, starting as an incontinence product specialist in 2016. She enjoys coaching and educating patients and providers to achieve better health outcomes and assist members in aging independently in their homes.
Heather lives in Maine with her husband, Jamin, and their cat. She spends her free time reading, baking, and creating elaborate spreadsheets for ordinary things.
Ryan Kretchmar, Account Management
Ryan is passionate about building strong partnerships that help health plans better serve their members. He works closely with TenderHeart’s managed care partners to support patient care, strengthen collaboration, and drive positive outcomes.
A member of the TenderHeart team since 2016, Ryan has served in several roles throughout the organization, providing a broad understanding of both healthcare operations and the member experience. He lives in Austin, Texas with his wife and enjoys spending time outdoors.
Meghan Vega, Account Management
Meghan Vega is a leader at TenderHeart with more than a decade of experience, having joined in 2012. Throughout her tenure, she has held a variety of roles that have given her a unique perspective on both member and provider experiences. Meghan has developed a deep understanding of the programs and services that make a meaningful impact on the lives of those served.
Today, Meghan oversees Account Management, partnering with health plans and internal teams to drive program success, strengthen client relationships, and ensure exceptional service delivery.
Originally from Colorado, Meghan has called Central Texas home for more than 25 years. She is a proud wife and mother to a daughter and son as well as two beloved dogs.
Jenny Roy, Licensing and Contracts
Overseeing licensing and contracts, Jenny is responsible for credentialing, contract management, and systems configuration. With over a decade of experience at Tenderheart, Jenny has led multiple departments, leveraging her extensive knowledge to deliver exceptional patient care and build trust with managed care partners.
A native of Austin, Jenny attended the University of Texas at Austin. Outside of work, she enjoys performing in local theatre productions and volunteering at the local wildlife rescue.
