Thank You for Your Interest in TenderHeart
Whether you’re looking for more information about our value-based incontinence or Health Rewards programs, or you would like to explore potential partnership plans with TenderHeart, you can get in touch with us here.
Customer Service
To reach us by phone:
Call us at 877-394-1860 to speak with one of our patient advocates.
To reach us via email:
For customer service matters, email help@tenderheart.com.
To submit a new order, email orders@tenderheart.com.
Hours: Monday through Friday, 8 a.m. to 5 p.m. CST
Si, se habla español.
Payment Portal
Click here to make secure, convenient online payments.
Partnerships
To learn more about how TenderHeart can enhance your patients’ experiences and provide program savings, please email us by clicking here.
General Contact Information
Email: help@tenderheart.com
Phone: 877-394-1860
Fax: 866-897-5881
Corporate Headquarters
1701 Directors Blvd. Ste. 520
Austin, Texas 78744-1105
Alabama Office
304 Regency Ct.
Dothan, Alabama 36305-1176
New York Office
4 Automation Ln., Ste. 260
Albany, New York 12205-1672
St. Louis Office
12813 Flushing Meadows Dr., Ste. 100
St. Louis, MO 63131-0015